Shipping policy

SHIPPING & HANDLING
Online orders ship from our New York showroom. Orders will be processed within 2-4 business days from the time of ordering. We hope you can understand during peak times there may be slight delivery delays however if you do not receive your order in the timeframe specified, please contact us on (917) 533 5879 or email us at nyc@pjt.com.

RATES - DOMESTIC DELIVERY (UNITED STATES)
We offer free shipping on all domestic orders over $200.* Shipping for orders under $200 is $10 at checkout. We offer the option of Express Shipping at $20 per order. 
Domestic orders will be sent using tracked UPS, Fedex or DHL Express services. Typically, major cities will arrive in 1-2 days after dispatch, West Coast and Regional areas will take 2-5 business days. Full tracking information will be provided on dispatch.

ORDER TRACKING
You will be sent a shipping notification with a tracking number via email once your order has been dispatched. You will then be able to track the status of your delivery with the link provided in this email.

PICKUP IN STORE
We offer pickup collection for online orders from our New York showroom. Please allow 1-2 week days for processing. Pickup is available during showroom opening hours, Tuesday - Saturday.