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Terms and Conditions

P JOHNSON US WEBSITE
TERMS AND CONDITIONS

Last Updated: 4th March 2026

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THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. THESE TERMS REQUIRE THE USE OF ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS. BY PLACING AN ORDER FOR PRODUCTS OR SERVICES THROUGH THIS SITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. 

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Welcome to the P Johnson US website, us.pjt.com (“Site”), owned and operated by PJT NYC LLC and its affiliates (“P Johnson,” us”, “we”, or “our”). These terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms and Conditions”), govern your purchase of any products and access to and use of the Site, including any content, functionality, and services offered on or through the Site.

These Terms are subject to change without prior written notice at any time, in our sole discretion. By using the Site, you accept and agree to be bound and abide by these Terms and Conditions and our Privacy Policy, found at us.pjt.com/pages/privacy-policy, incorporated herein by reference. If you do not want to agree to these Terms and Conditions or the Privacy Policy, you must not access or use the Site.

This Site is offered and available to users who are 18 years of age or older, and reside in the continental United States, Guam, Hawaii, Marshall Islands & U.S. Virgin Islands, or in U.S. Armed Forces territories located in the Americas, Europe, or the Pacific (“Territory”). By using this Site, you represent and warrant that you are of legal age to form a binding contract with P Johnson and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

We reserve the right to withdraw or amend this Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. We have the right to disable any user access of the Site at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions.

 

Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all images, videos, illustrations, information, text, and the design, selection, and arrangement thereof) are owned by P Johnson, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms and Conditions permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site. 

Also, you must not:

  • Modify copies of any materials from this Site.
  • Use any illustrations, photographs, video, audio sequences, text, or any graphics from the Site.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Site.

You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site. If you wish to make any use of material on the Site other than that set out in this section, please address your request to: enquiries@pjt.com

No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by P Johnson. 

 

Trademarks

Our branding – including the terms P JOHNSON, P JOHNSON FEMME, LIVE SLOW DIE OLD – and all related names, logos, product and service names, designs, and slogans are trademarks of P Johnson or its affiliates or licensors. You must not use such marks without the prior written permission of P Johnson. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

 

Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate P Johnson, a P Johnson employee, another user, or any other person or entity.
  • To implement any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.
  • To introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

 

Purchase Terms and Conditions

Order Acceptance and Cancellation.
You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. Orders may only be placed by individual customers and corporations purchasing goods other than for resale (wholesale customers should contact us direct at enquiries@pjt.com). After you have placed the order with us, we will send you an order confirmation by email with your order number and details of the product you have ordered. This email is only an acknowledgement of receipt and is not an acceptance of your order. The acceptance of your order and a contract of sale between us will not take place until you have been advised the said goods are available and these goods have been paid for in full including any applicable charges. No payment shall be considered to have been received until we have received payment in cleared funds.

Prices and Payment Terms.
Prices posted on this Site may be different from prices offered by us in different locations. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and your order confirmation email. Terms of payment are within our sole discretion and payment must be received by us before we accept an order. We accept the following payment methods for all purchases: major credit cards (processed through Shopify), PayPal, and P Johnson gift cards.

Shipments; Delivery; Title and Risk of Loss.
We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

Returns and Refunds.
We will accept a return of full-price products purchased online for a refund of your purchase price or a credit voucher, provided such return is made within fourteen (14) days of delivery with valid proof of purchase, and provided such products are returned in their original condition. To return products, you must either (i) submit a return request and follow all prompts via the link at us.pjt.com/apps/returns, or (ii) email nyc@pjt.com to obtain a Return Merchandise Authorization (“RMA”) number before shipping your product. No returns of any type will be accepted without an RMA number.

  • Return shipping costs. If you elect to return your item for an exchange or credit voucher, return shipping is free. You are responsible for all shipping and handling charges on refunded items, and you bear the risk of loss or damage during shipment. We therefore strongly recommend that you fully insure your return shipment for high-value merchandise or drop the product off at one of our showroom locations.
  • Refund method. Refunds will be credited back to the same payment method used for the original purchase.
  • Exchanges. You may exchange an item for an alternative size through our online return process found us.pjt.com/pages/shipping-and-returns. Exchanges for a different style or color will be processed as a return and issued as a credit voucher. We are unable to hold items for exchange.
  • Non-returnable items. The following items are final sale and not eligible for return or refund:
    • Sale or reduced-price items
    • Customized, monogrammed, or made-to-measure items
    • Limited edition releases (including cap and t-shirt drops, antiques, and wine)
    • Gift cards
  • Condition. All returned items must be in perfect condition, unworn, unaltered, and undamaged, with all original packaging and tags attached (including shoe boxes and dust bags). Shoes must be tried on a carpeted surface to avoid scuffing.

We reserve the right to refuse any return that does not comply with these conditions or where we determine that our return policies are being abused.

Goods Not for Resale or Export.
You represent and warrant that you are buying products from the Site for your own personal or household use only, and not for resale, export, or other commercial activity not contemplated herein. You further represent and warrant that all purchases are intended for final delivery to locations within the Territory.

 

Disclaimer of Warranties

ALL PRODUCTS AND SERVICES OFFERED ON OR THROUGH THIS SITE ARE PROVIDED “AS IS” AND WE MAKE NO WARRANTIES WHATSOEVER WITH RESPECT TO THE FORGOING, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

NEITHER P JOHNSON NOR ANY PERSON ASSOCIATED WITH P JOHNSON MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER P JOHNSON NOR ANYONE ASSOCIATED WITH P JOHNSON REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

 

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL P JOHNSON, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, OR ANY PURCHASE OF ANY PRODUCT, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

 

Indemnification

You agree to defend, indemnify, and hold harmless P Johnson, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Site, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms and Conditions, or your use of any information obtained from the Site.

 

Governing Law and Dispute Resolution

All matters relating to the Site and these Terms and Conditions, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction).

YOU ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION TAKING PLACE IN NEW YORK COUNTY, NEW YORK.

The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (“AAA Rules”) then in effect, except as modified herein. (The AAA Rules are available at www.adr.org) The Federal Arbitration Act will govern the interpretation and enforcement of this section.

The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.

 

Severability

If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.

 

Force Majeure

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms and Conditions when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes, supply chain disruptions, or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

 

Entire Agreement

The Terms and Conditions our Privacy Policy constitute the sole and entire agreement between you and P Johnson regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.